911 — Emergency services
Use for immediate danger, a medical emergency, or when someone's life is at risk right now.
24/7Crisis support
Real help, available right now
Use these established national and Illinois crisis services for immediate support. When a Thrive counselor is actively online, the private human-staffed chat below is also available.
If someone is in immediate danger
Do not wait for a reply from this website. Contact one of these services directly.
988 Suicide & Crisis Lifeline
Free, confidential support for suicidal thoughts, emotional distress, substance-use concerns, or worry about someone else.
24/7, nationwideCrisis Text Line
Text-based support with a trained crisis counselor.
24/7, nationwideLive human support
Chat with a Thrive counselor
This chat is staffed only by authorized people—never a bot. Messages are deleted when the chat closes and abandoned chats expire automatically.
No counselor online
If you cannot wait safely, call or text 988. Call 911 for immediate danger.
Crisis chat
Do not include medical records or identifying details. This browser tab holds the temporary access key.
Illinois
Illinois crisis and support lines
Statewide services for Illinois residents, including crisis response for children and youth.
Illinois Call4Calm
Free emotional-support text line for Illinois residents, staffed by counselors.
Statewide, IllinoisIllinois CARES Line
Crisis line for children and youth under 21 experiencing a mental-health crisis; connects to mobile crisis response (SASS).
24/7, IllinoisIllinois Warm Line
Non-crisis peer support for mental health and recovery questions, staffed by peer specialists.
Weekdays; hours varyNAMI Chicago Helpline
Navigation and support for people in the Chicago area seeking mental-health help.
24/7Local mobile crisis response
Call or text 988 to reach the national crisis network. A counselor can connect Illinois callers with nearby crisis support based on their location and needs.
24/7Nationwide
National hotlines and helplines
Free and confidential support across the United States, including lines for veterans, youth, LGBTQ+ callers, and people experiencing abuse.
SAMHSA National Helpline
Treatment referral and information service for mental health and substance-use concerns.
24/7, English and SpanishVeterans Crisis Line
Confidential crisis support for veterans, service members, and their families.
24/7The Trevor Project
Crisis support for LGBTQ+ young people.
24/7Trans Lifeline
Peer support hotline run by and for transgender people.
Hours vary; see translifeline.orgNAMI HelpLine
Information, resource referrals, and support — not a crisis line.
Weekdays, 10am–10pm ETNational Domestic Violence Hotline
Confidential support for people experiencing abuse and those supporting them.
24/7Disaster Distress Helpline
Crisis counseling for emotional distress related to disasters.
24/7Not an emergency?
For general, non-clinical questions or to start a referral, use the pages below. Please do not share diagnoses, symptoms, medications, or records through this website.